Help

Below you will find answers to the most common questions that people ask of us. If you require additional help at any time, please email us at heartracerhelp@fundraiseonline.co.nz

Your Fundraising Page

We have tried to make the process as easy as possible, but if you are having trouble then please contact us with a description of what is going wrong and we will see if we can help.

Credit Card Payments

If you are having challenges with making a donation online, please check that all of your details are correct when entering them. Often we find even a mistyped credit card number can cause issues. If you feel that you are doing everything right and it still isn't working, then drop us an email and we will do our best to help.

For more information, view our FAQ

 

 

 

Online Fundraising Tips

The power of the Internet is amazing! Here are a few easy tips to make the most of this powerful technology... more